Return & Exchange Policy


No problem! We will gladly return or exchange your items so you get exactly what you want.

You can return or exchange any of your online purchases in our store, or request a shipping label for return shipping at no extra cost.

We can exchange or refund any regular-priced merchandise in original tender and method of payment within 21 days of the shipping date. Contact our support team at and we will get back to you as soon as possible. All refunds will be processed within 7 to 10 business days from the receipt of your return package.

Merchandise must not be washed, worn, or damaged. All original tags must be attached and accompanied by a valid receipt.

Les Poupounes de Luxe Inc. reserves the right to deny a refund if the merchandise does not meet return policy standards.